How to deal with conflicts in a team? Some people may see that as an obvious question and think it is just one of those things in the workplace that should be fixed as soon as possible.

However, when conflicts arise, it is important to identify their causes and try to avoid recurrences.

This article will help managers, teachers, coaches and other people who are involved in group processes identify some of the common problems and how to deal with them in effective ways.

When conflicts occur, usually two things happen: one team wants something and the other does not, and this results in a conflict.

Usually, both parties are capable of taking a constructive approach. However, if the situation worsens, they may find that they are unable to cooperate.

Find Out The Root Cause

To manage conflicts in a team, it is essential for a team to come up with clear goals before they begin any task.

It is also important to make sure that each team member knows his or her place in the scheme of things.

When a conflict arises, the best solution is to find out the root cause of the problem, rather than pointing the finger at another team member.

It is impossible to repair something that you have started. It is best to fix a problem when it is discovered early rather than waiting until it is too late.

Clear Communication

It is important to ensure that conflicts do not occur in the first place, by maintaining communication among team members and departments.

If there are misunderstandings, it is best to clarify them before anything is done, and hold everyone accountable for their actions.

When a conflict does emerge, it is best to deal with it as a team, and talk about the issue before putting the blame on someone else.

Resolution

As mentioned above, to maintain good communication among team members and departments. After the goal is set, there are bound to be conflicts, especially when departments compete with each other.

If an issue is not addressed quickly, it will only fester and become more complicated before it can be resolved.

In order to prevent this from happening, make sure that all issues are discussed in detail and resolved immediately. You have to have found out the resolution in the first place.

Conclusion

So, how to deal with conflicts in a team? It is easy if you know your team but harder if you don’t.

You should have a good idea of what each team member’s role is, and what duties he or she is responsible for.

Communication among team members is critical and should happen naturally. If conflicts arise, resolve them as a team, as one. Do whatever it takes to stay calm and cool, no matter who is in the wrong.

On great teams – the kind where people trust each other, engage in open conflict, and then commit to decisions – team members have the courage and confidence to confront one another when they see something that isn’t serving the team.

Patrick Lencioni

Featured photo credit – pexels